How can we help?
Common questions about booking advocates, payments, and more.
General
What is TPT — Tareekh Pe Tareekh?
TPT is India's trusted legal marketplace connecting clients with verified advocates. You can find, book, and consult with lawyers across India — all in one platform.
How are advocates verified on TPT?
Every advocate on TPT undergoes a strict KYC verification — we verify Bar Council registration, government ID, and credentials before listing. Look for the green "Verified" badge on advocate profiles.
Is my data secure on TPT?
Yes. We use RBI-grade encryption (AES-256-GCM) for sensitive data and SSL/TLS for all communications. Your conversations with advocates remain confidential under attorney-client privilege.
Booking
How do I book a consultation?
Browse advocates by location, practice area, or rating. Once you find the right advocate, choose a time slot, pick your mode (virtual/in-person/phone), and complete payment. The advocate gets notified instantly.
Can I reschedule or cancel a booking?
Yes. You can reschedule or cancel up to 24 hours before the consultation for a full refund. Cancellations within 24 hours may incur a fee depending on the advocate's policy.
What is a virtual consultation?
A virtual consultation happens over a secure video call inside TPT. You'll get a unique meeting link 15 minutes before the scheduled time. No external apps needed — works in any modern browser.
How long is a typical consultation?
Standard consultations are 30 minutes. You can extend the duration or book longer slots (60/90 mins) based on the advocate's availability and your case complexity.
Payment
What payment methods are accepted?
We accept all major UPI apps (PhonePe, GPay, Paytm), credit/debit cards (Visa, Mastercard, RuPay), and net banking. All payments are processed securely through Razorpay.
When am I charged for a consultation?
Payment is collected at the time of booking to confirm your slot. The amount is held securely and released to the advocate only after the consultation is completed.
How do refunds work?
Refunds are processed within 5–7 business days to your original payment method. If you cancelled within the allowed window, you get a full refund. Disputed consultations are reviewed case-by-case.
Are there any hidden charges?
No. The price you see at booking is the final amount. There are no booking fees, platform charges, or hidden costs for clients. GST (where applicable) is included in the displayed price.
Advocate
How do I become an advocate on TPT?
Sign up as an advocate, complete your profile (qualifications, practice areas, experience), upload your Bar Council ID and government ID for KYC. Our team verifies within 48 hours. Once verified, you can set your availability and start receiving bookings.
How are payouts handled?
Earnings settle into your TPT wallet after each completed consultation. You can withdraw to your bank account anytime — payouts are processed within 1–2 business days via RazorpayX.
What commission does TPT charge?
TPT charges a transparent platform fee per completed consultation. The exact percentage is shown on your dashboard and depends on your subscription tier. No hidden charges, no listing fees.
Legal
Is information shared with advocates protected?
Yes. All communications between you and your advocate are protected by attorney-client privilege. TPT never shares your case details with third parties without your explicit consent.
Can I get legal advice for free?
Some advocates offer a free initial 15-minute consultation. Look for the "Free first call" badge on advocate profiles. For detailed legal advice, paid consultations are recommended.
What if I'm not satisfied with the consultation?
TPT has a money-back guarantee. If the consultation didn't meet basic quality standards, raise a dispute within 48 hours — we'll review and refund if applicable. Your satisfaction is our priority.
Still need help?
Email hello@tpt.in or reach our team directly.